Administrator

About Us:

Arvo is a dynamic accountancy firm. We pride ourselves on providing exceptional service to our clients and fostering a collaborative work environment.

The Role:

We are seeking a bright and personable individual to join our team as an Administrator. In this client-facing role, you will be the first point of contact for our amazing clients, ensuring a warm and professional welcome. You will play a pivotal role in building rapport, creating positive client relationships, and providing exceptional administrative support to our team.

Responsibilities:

  • Client Champion: Greet clients upon arrival, offering a warm and professional welcome. Manage the reception area, ensuring a positive first impression for all visitors.

  • Communication Hub: Answer phones in a friendly and efficient manner, directing calls to the appropriate team member. Respond to client inquiries via email, whatsapp and phone, providing clear and concise information.

  • Administrative Powerhouse: Provide comprehensive administrative support to the accounting team, including data entry, scheduling appointments, debtor chasing and maintaining systems.

  • Team Player: Collaborate effectively with the accounting team, anticipating needs and proactively offering assistance.

You Are A Perfect Fit If You Are A:

  • People Person: You thrive in a fast-paced environment and enjoy interacting with people from all walks of life. You have a genuine interest in building rapport and exceeding client expectations.

  • Communication Maestro: You possess excellent verbal and written communication skills, with the ability to clearly articulate information and answer client inquiries confidently.

  • Organisational Whiz: You are highly organised, detail-oriented, and possess a strong ability to prioritise tasks and manage time effectively.

  • Tech-Savvy: You are proficient in using office products and have a willingness to learn new accounting software.

  • Team Spirit: You are a team player who thrives in a collaborative environment and enjoys supporting colleagues.

Bonus Points:

  • Experience in an accountancy firm or similar client-facing role.

  • A basic understanding of accounting principles.

We Offer:

  • A starting salary £24,000 and benefits package.

  • The opportunity to work within a supportive and collaborative team.

  • A dynamic and fast-paced work environment.

  • The chance to develop your skills and knowledge in the field of accountancy.

Join our team and become the friendly face that welcomes our clients to Arvo

To apply for this role, send a copy of your CV and explain why you feel you would be the perfect fit to join the team at Arvo to jobs@arvo.tax